Yes, you can trust this vendor. This seller did everything right! They have been helpful, informative, patient etc. Customer service was nothing short of awesome. Delivery was perfect, even to South Africa! Comparing prices across various websites, they offered the best deal on genuine products. The shipment box was solid and strong, the contents carefully packed and well protected. The doll itself, as I can expect of a genuine Doll, is world-class in quality. Everything was exactly as advertised. Overall, the doll feels durable, with strong joints and good quality TPE, and a very good finish and nice detail on the hands and feet.