Yes, thumb up to the customer service. Pleasure doing Business with the seller. Very quick response times and very helpful staff. Shipping was surprisingly fast. The doll is my favorite so far! Amazing quality and realism!! I do have to say, like what the seller said, having a heavy doll can be difficult if you want to move her. I personally don’t have to and she is just on my bed all the time. It’s not a big problem for me so far. I enjoy everything about the doll!